Changes to Hoopla:
Effective March 1, 2026, changes to how you access and borrow items in Hoopla will go into effect. These changes will allow us to continue to support Hoopla as it continues to grow in popularity.
Beginning in March, we are implementing a library-wide daily spending limit for Hoopla services. Once this limit is met, no further checkouts will be available until the following day.
How does the daily spending limit work?
We allocate a specific amount of our budget each day to pay for content on Hoopla; as our users check out content on Hoopla, this amount is spent. Once the limit of the budget has been met, no checkouts will be available until the next day. You may see an error message when you try to check out an item if the daily spending limit has been met.
This limit is set at the library level and does not affect your personal borrowing limit.
Why is there a daily spending limit?
Hoopla uses a cost-per-use model, which charges the library for each checkout in Hoopla. The daily budget limit helps the library better predict our spending to ensure that Hoopla remains available to our users throughout the year by allocating a portion of our budget for each day.
How do I update my Library Information in Hoopla?
To change library settings on the Hoopla website:
- After logging in, select the Settings icon and choose the "Library" option.
- Confirm you have selected Carnegie Public Library (WCH).
- Re-enter your library card number and PIN.
- Select Save.
To change library settings on the Hoopla app:
- After logging in, select the Settings icon.
- Under "Library Settings", confirm you have selected Carnegie Public Library (WCH).
- Re-enter your library card number and PIN.
- Select Save.
Hoopla is asking for a PIN. How do I get my PIN?
Your PIN is created when you sign up for a library card, and is typically the last 4 digits of your phone number. If you've forgotten your PIN, give the library a call at 740.335.2540.
Are there borrowing limits for Hoopla?
Yes- you can check out 6 items on Hoopla each month. If you've used all of your checkouts for the month, you can check out available eBook and audiobook titles on Libby.
What's the difference between Hoopla and Libby?
While Hoopla and Libby both offer eBooks and audiobooks, they both have different functions and logins. In addition to eBooks and audiobooks, Hoopla offers movies, TV shows, music, and other multimedia content. Hoopla has instant checkouts, but it does have a limit to how many titles you can check out each month. With Hoopla, you can only watch, listen, or read the content you check out on their website or app. While you initially set up your Hoopla account using your library card number and PIN, you will later use your email address and create a new password for logging into Hoopla.
Libby allows you to borrow eBooks, audiobooks, and magazines through the Ohio Digital Library. Libby does have a limit to how many eBooks and audiobooks you can check out or place on hold at one time, but no monthly limits. Libby also allows you to send your eBook to your Kindle or eReader. You will always use your library card number and PIN to log in to Libby.